Delivery Information

At GB DIY Store we understand that when you've placed an order you want your goods as soon as possible. Any orders which are placed before 3pm will be despatched the very same day, Monday - Friday. Any orders made after that time will be despatched the following day. Orders placed on a weekend or bank holiday will be despatched the next working day.

During checkout there will be three delivery options for you to choose from. These delivery options are as follows:

  • Royal Mail Tracked 48
  • Royal Mail Tracked 24
  • Guaranteed Next Working Day
  • Long Length Courier 48 - Applicable when you have a 'long length' item in your basket.
  • Long Length Courier 24 - Applicable when you have a 'long length' item in your basket.

All our delivery options come with tracking as standard. You will be emailed a tracking link when your order has been despatched so you can see where you order is at any point during its delivery.

Please note tracking won't be 'live' until it is scanned into the mail centre later in the evening.

Courier Area Exceptions

The guaranteed next working day and long length courier services are not available or is subject to additional charges in some areas. If you do not wish to pay the additional surcharge or the service is not available to you, GB DIY Store will have to cancel the order, or change the delivery option if the delivery address falls in to one of the below areas.

  • HS
  • IV
  • KA
  • KW
  • PA
  • PH
  • ZE
  • BT
  • IM
  • TR

If your order does not arrive within the delivery times shown above, please get in touch with us immediately. All our contact information is available here.