Coronavirus COVID-19 Service Update

Coronavirus COVID-19 Service Update

Yesterday’s announcement by the government to close all non essential business has caused some confusion. Rest assured it is business as usual here at GB DIY Store.

Website & Warehouse

Our website and warehouse are operating as normal. So we are still maintaining a same day dispatch on orders placed before 3pm. We have introduced social distancing measures in our warehouse following the advice given by the government.

Deliveries

All estimated delivery times remain the same. We offer a range of delivery services from 2-3 working days to next day delivery. You can expect all online orders to arrive within the advertised time frames.

Rest assured if anything changes this information will be updated. For full information of the services we offer please go here: https://gbdiystore.com/delivery/

Trade Counter

We have decided to limit our trade counter service to click and collect only. Although we understand this may disrupt the service we provide to our local trade customers we have decided to do this to protect both our staff and our customers.

The click and collect service will only be available through our website. You must place the order online and you will be able to collect from our warehouse within 30 minutes of the purchase being made.

Although we offer the click and collect service we ask all customers to have orders delivered to them where possible. If you need any information or assistance with this then please contact us.

Offices & Phones

Our office staff will be working from home where possible with full access to emails and phones. This means our emails and phones will operate as normal. Should you need any information or assistance please do not hesitate to contact us.

Useful Links & Information

We’re doing everything we can to protect our staff and customers by following the governments advice. At the same time, all of you play a critical role in keeping homes and businesses safe.

Here are some useful links and information.

You can find our full contact information on our website here: https://gbdiystore.com/contact-us/

Please stay safe and take care

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